AT
Annikie T

1 reviews | Active since Sept 2020

10 Mar 2023, 22:17

USELESS COMPANY

Useless company ever. Actually I was supposed to read all this reviews about DebtBusters before joining. You send hundreds queries and no one will respond. I have been sending queries to the lady called Jennifer and she is worse. People please be careful of this company. Try another debt counseling to avoid stress.

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply13 Mar 2023, 08:12
Official
Dear Annikie T

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters
DebtBusters SA
DebtBusters SA's reply13 Mar 2023, 09:48
Official
Dear Annikie T,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters
AT
Annikie T's update09 Feb 2026, 16:57
Reviewer Update

I'm still having a problem with this company. They are not here to help South Africans but to milk them.
Asking for a settlement letters cannot take a month. No one cares, as long as they receive their own monthly admin fee.

I am just so tired of complaining.

I would not recommend this company based on my experience.
I have sent several emails with no response. When I call, the phone is either dropped or the call is ended without assistance.
Communication has been extremely poor, which makes it difficult to trust them with such an important service.
Compare with other companies. Get in at your own risk. When you are I. , you will never get out
You ask for settlement letters, you will never receive one. They just delay so you them every month.