TG
TL G

1 reviews | Active since Jun 2016

02 Nov 2021, 14:20

USELESS

ABSOLUTELY TERRIBLE SERVICE! Due to COVID/lockdown last year, I was forced to apply for 3 month relief. NEDBANK told them they can only accept 2 months. DEBT BUSTERS ignored their warnings and now I am in arears with NEDBANK & they won't put me back on debt review. NEDBANK IS JUST AS MUCH TOO BLAME FOR NOT HAVING THE DECENCY TO INFORM ME EITHER THEY JUST TOOK THEOR MONEY. NEDBANK IS ALSO USELESS & INCONSIDERATE. CANT WAIT TO CHANGE BANKS. DEBT BUSTERS WANTS TO HEAT NOTHING & REFUSES TO TAKE RESPONSIBILITY FOR THEIR IMCOMPETANCE. I have moved to another DEBT REVIEW company and they STILL TOOK MONEY FROM ME end October after my transfer was successful. DEBT BUSTERS and HYPHE PDA are a useless bunch!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply02 Nov 2021, 14:39
Official
 Dear Turshnee W

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters