MF
Matthew F
1 reviews | Active since Sept 2022
06 Jan 2023, 07:57
Useless
I have a terrible time dealing with this company!! They have no idea how stressful it is to be under debt review.
This December, I had made a manual payment as I was paid later than expected. Then they debited my account of another payment. I called them and was passed to 7 different agents. I can not believe how poor the service was.
I am now trying to get a refund for the second payment which was made on the 30 December and I get told that the payment has not been received…. Absolutely pathetic !!!
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Replies (1)
DebtBusters SA's replyOfficial
06 Jan 2023, 08:15Dear Matthew F,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters
DebtBusters SA's reply06 Jan 2023, 08:15
Official
Dear Matthew F,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters