URGENT HELP NEEDED PLEASE DEBTBUSTERS

I have not paid my debt review for 3 months as an agent from DebtBusters confirmed that I can skip the 3 months as she had made an arrangement for a payment break with my creditors. I still have thie emails.

Since I have sporadically heard from other DebtBusters employees that all is not in order and I explained the situation repeatedly in emails and calls.

Last Friday I received a notification email from DebtBusters informing me that they had issues a 17.3 form and awaited my sworn affidavit that I did experience hardship.

I just received an email from DebtBusters sent to all my creditors, CANCELLING MY DEBT REVIEW WITH THEM!

How is this possible?? I have explained everything and supp**** proof of financial hardship as well as a way forward so that I can start payments again soon.

Can someone PLEASE help me?? Things are just falling into place in such a way that I can pay my debt review as of June. All I need is a payment break to help me catch up financially.

PLEASE, PLEASE, PLEASE ASSIST