Hellopeter
Share Your Experience
CH
Chevarne H

1 reviews | Active since Sept 2020

13 Oct 2020, 14:33

Unwanted products and non stop calls

Remove my bleddy details from your system I did not do an application and I'm not interested in your services I will send the messages to my lawyers stop forcing people to take things they are not interested in.

Remove me from your data base I DO NOT NEED NOR WANT YOUR SERVICE IF I RECEIVE ON EMORE PHONE CALL OR SMS FRTOM YOU GUYS I WILL SUE YOUR COMPANY.

0
Replies (4)
DebtBusters SA
DebtBusters SA's reply13 Oct 2020, 15:05
Official
Dear Chevarne H
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters 
CH
Chevarne H's update13 Oct 2020, 16:44
Reviewer Update
Thank you

Please ensure that the consultants does not capture applications that clients does not agree to.


Thank you for the feedback Kind regards,Sumaya Dawood | Specialist - Escalations
CH
Chevarne H's update14 Oct 2020, 09:21
Reviewer Update
I am not happy with how my complaint was handled who the hell gave your company the right to do an application for debt review when I said I wanted a consolidation loan I was very clear and I'm not stupid I told the lady that cvalled me I want a loan not debt review she captured an application without my consent I did not apply for any **** debt review I will take this to my lawyers and definitely the ombudsman as why she captured an application for debt review when I told her it affects your credit and u can't apply gor anything 9nce u on debt review I want the call recording and I want this to be dealt with I told you agent on the recording I DON'T WANT DEBT REVIEW I TOLD HER I WILL TAKE THIS TO MY LAWYERS AND LOGG A FORMAL COMPLAINT AGAINST DEBT BUSTERS AND THE CONSULTANTS WHO CAPUTRED A APPLICATION FOR DEBT REVIEW.


I AM NOT SUPID I YOLD HER I WANT A LOAN NOT DEBT REVIEW THERE IS A DIFFERENCE.

I'M TAKING THIS THE LEGAL WAY AS WHY AND WHO GAVE HER THE RIGHT TO SEND ME AN WELCOME PACK THAT I DID NOT AGREE TO

Sent from my Huawei phone
CH
Chevarne H's update14 Oct 2020, 09:23
Reviewer Update
I am not happy with how my complaint was handled who the hell gave your company the right to do an application for debt review when I said I wanted a consolidation loan I was very clear and I'm not stupid I told the lady that cvalled me I want a loan not debt review she captured an application without my consent I did not apply for any **** debt review I will take this to my lawyers and definitely the ombudsman as why she captured an application for debt review when I told her it affects your credit and u can't apply gor anything 9nce u on debt review I want the call recording and I want this to be dealt with I told you agent on the recording I DON'T WANT DEBT REVIEW I TOLD HER I WILL TAKE THIS TO MY LAWYERS AND LOGG A FORMAL COMPLAINT AGAINST DEBT BUSTERS AND THE CONSULTANTS WHO CAPUTRED A APPLICATION FOR DEBT REVIEW.


I AM NOT SUPID I YOLD HER I WANT A LOAN NOT DEBT REVIEW THERE IS A DIFFERENCE.

I'M TAKING THIS THE LEGAL WAY AS WHY AND WHO GAVE HER THE RIGHT TO SEND ME AN WELCOME PACK THAT I DID NOT AGREE TO

Sent from my Huawei phone