1 reviews | Active since Oct 2011
Unsolicited sms marketing
I have been receiving unsolicited sms messages from debt busters, I have in no way opted in for these messages and am tired of receiving a message every 2nd day. I have chatted to an online consultant on their chat and asked to be removed from these messages on Monday 3rd July 2023 and also emailed ***, I was told that my details would be removed, I also requested as to where my details were obtained, what detail they have on me and who gave them permission to electronically market to me. I have since then still received 2 additional sms messages marketing to me and when calling the callcentre or chatting online I am being told they do not have authority to escalate my concern. For me this is not good enough knowing that my data is out there and being marketed to, I have also since then started receiving calls from other marketing companies I did not opt into.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
