MM
Mapaseka M

1 reviews | Active since Oct 2018

07 Jan 2022, 11:06

Unprofessional service

Am very very disappointed how a big company like this operates with unprofessional consultant as I made enquiry not taking any loan with them I called I stayed 30 minutes waiting to be answered then I called again spoke to Inga who he could not assist me even when I asked for supervision was not available to answer me when Reabetswe not responding my calls now I need withdrawl certificate cause they are affecting my things

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply07 Jan 2022, 11:10
Official
Dear Mapaseka M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters
MM
Mapaseka M's update07 Jan 2022, 11:30
Reviewer Update
I will appreciate make it as soon as possible