AS
Adele S

1 reviews | Active since Jul 2018

23 May 2023, 12:15

Unprofessional and Unreliable

Making this long would be a waste of my time so I’m going to try and keep it short and sweet. And like I have complained to DebtBusters before that I would be better off in debt and paying off my debt on my own .

I app**** for assistance from them in April and it is almost the end of May After several phone calls and empty promises I still have my creditors trying to debit my account and Debt Busters is expecting me to pay them an instalment every month on top of that. For what exactly? What is worse whoever works at Debt Busters ,(if there actually is any real employees there) they never reply to emails or even try to assist you when needed the most(Debra Mujera and Asemahle Maliti) I have had two people help me and the funny part is I haven’t been help! DebtBusters would be a complete waste of your time and energy

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Replies (1)
DebtBusters SA
DebtBusters SA's reply23 May 2023, 12:17
Official
Dear Adele S, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.