SE
Shawn E

1 reviews | Active since Aug 2024

06 Aug 2024, 14:12

Unhappy with clearance certificate

Not happy with the outcome once I requested my clearance certificate from Debt buster due to accounts that is not paid for and accounts that was not paid on due to no bank details accounts

Stating that I must resume my payment process after my last payment was done in 26 June 2024 and according to the statement that I received from them I have paid all my account and balance is R0.00 on all accounts Please assist me with the next step forward

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply06 Aug 2024, 14:44
Official
Dear Shawn V,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

Best regards,
DebtBusters
SE
Shawn E's update06 Aug 2024, 14:52
Reviewer Update
Good day
Thanks for your response I'm waiting for the outcome of the above mentioned