MH
Mariska H

1 reviews | Active since May 2019

05 Dec 2023, 15:11

Unhappy client

I have asked to be assist with a payment break.. I am still waiting on feedback.. I got emailed saying I missed payment.. obviously I have tried to arrange something with no response in return.. I have never missed 1 payment and even pay more than is required

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply05 Dec 2023, 15:19
Official
Dear Mariska,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
MH
Mariska H's update05 Dec 2023, 15:26
Reviewer Update
Thank you.. will be waiting for the call