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ridhaa E

1 reviews | Active since May 2018

18 Sept 2023, 18:53

Unhappy

I am not happy with debt busters and the way they have dealt with me I was given debt review and not fully explained what I was getting myself into I opted to cancel and now I am told that they refuse to remove themselves from our profiles.

The contract was not explained thoroughly to me and therefore I never made a proper financial decision and I never received any sound advice.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply19 Sept 2023, 08:04
Official
Dear Ridhaa E,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.