Unexpectable bad service

Good day, I took this debt review thought it would give me peace of mind but is just making my life a living hell. Last November 2017 I have been getting calls and sms that my Mr Price account is not being paid and its to frustrate a person you think you have one installment but it seems it just causing one more stress and problems. Than I spoke to a lady at they office told her to cancel my Mr Price account I will pay it on my own till today still not cancelled.

The past weekend I went to purchase a few things for my son at Identity store cause am paying that myself am almost done paying the account and have credit to buy for. Getting at the till the teller tells me that the screen shows them account only for payment. I never gave debt busters to put this account under review or authority to do so. The lady at the shop called they head office and I spoke to some lady and she advised that my spouse or some debt company did. Firstly I don't have a spouse my finiance passed away 3 years ago secondly I never gave debt busters this account. Whats worse they did it with my Service plan as well at MFC which I have for my vehicle. In Aug I took my car for service only to find out the service plan was cancelled due to debt busters when I called and asked them why they did this they said they never but on MFC system it said they did it.

So I would like to know how can these people go into people privacy and do this I just feel this is plain rude and un expectable. I want these 2 account cancelled with immediate effect my Mr Price and Identity account.

Warm Regards Miss Adams