LO
Leslie O

1 reviews | Active since May 2015

21 Jul 2021, 11:57

Unbelievable incompetence

What a joke.

These people are completely ***********. They do not respond to Emails, their contact numbers do not work all the time. When the phone does get answered, the person that answers mumbles at you and then puts you on hold. I have been trying to sort out a R30 000 discrepancy with these jokers all morning now.

Whatever you do, DO NOT USE DEBTBUSTERS. Complete bunch of useless jokers that don't give a dam about your financial well being....

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply21 Jul 2021, 12:02
Official
Dear Leslie O

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters
LO
Leslie O's update21 Jul 2021, 12:12
Reviewer Update
What a joke, generic response automatically sent to EVERY SINGLE COMPLAINT!!

My next move is to contact the Credit Ombudsman