ZM
Zuko M
1 reviews | Active since Sept 2020
25 Sept 2020, 05:40
Unauthorized Debit Order and Poor Service Delivery
I settled my accounts on my own on the 7th Of September and obtained paid up letters. On the 15th I sent Debt Busters an email with paid up letters as proof that I settled my accounts. Till to date they still have not sent me the clearance letter instead they deducted my money.
Helpful (0)
Replies (4)0
Replies (4)
DebtBusters SA's replyOfficial
25 Sept 2020, 09:44 Dear Zuko M
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosofficeatdebtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosofficeatdebtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply25 Sept 2020, 09:44
Official
Dear Zuko M
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosofficeatdebtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosofficeatdebtbusters.co.za
Regards
DebtBusters
ZM
Zuko M's updateReviewer Update
26 Sept 2020, 06:38I have received a feedback from the company which I am grateful for however I will be happy when I receive my clearance certificate and when my money is back in my account.
ZM
Zuko M's update26 Sept 2020, 06:38
Reviewer Update
I have received a feedback from the company which I am grateful for however I will be happy when I receive my clearance certificate and when my money is back in my account.
ZM
Zuko M's updateReviewer Update
30 Sept 2020, 12:00I have received my money however I still have not received my clearance certificate. I'm getting sick and tired with empty promises from this company, I want my clearance certificate now since they promised that Ill get it last Friday latest Monday. Today is Wednesday and that has not materialized.
ZM
Zuko M's update30 Sept 2020, 12:00
Reviewer Update
I have received my money however I still have not received my clearance certificate. I'm getting sick and tired with empty promises from this company, I want my clearance certificate now since they promised that Ill get it last Friday latest Monday. Today is Wednesday and that has not materialized.
ZM
Zuko M's updateReviewer Update
12 Oct 2020, 09:08My matter was resolved and I have my money and clearance certificate. Thank you.
ZM
Zuko M's update12 Oct 2020, 09:08
Reviewer Update
My matter was resolved and I have my money and clearance certificate. Thank you.