SN
Siyanda N

1 reviews | Active since Sept 2022

23 Sept 2022, 02:49

Unauthorised Debit order

I have auspended theyre Debicheck Ref Hyphen PDAPDAMN***DE923DECK at Capitec banch which was R8000. Today they decided to debit an amout of R10666.66 without my concern. Please help

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply23 Sept 2022, 08:43
Official
Dear Siyanda  N,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,
 DebtBusters 
SN
Siyanda N's update23 Sept 2022, 12:20
Reviewer Update
Good day

I have received your missed call and your email regerding the refund however i couldn't answer because i was in the meeting... I have tried to callback, email you back with no luck of any response. Please kindly call mw again