1 reviews | Active since Jul 2017
Unacceptable service!!!!
<div>I have done my final settlement to finalise my debt review process more than a few weeks ago and still have not heard anything from Debt busters. I have logged several tickets to *** and ***. My query with the escalation department has been opened since December 2021. I have dealt with +++++++ who was very helpful in the begging, but since making my last payment to clear my debt review I have not heard anything since. I have sent emails and queries, even called in a few times. Get put through to some department, the get put on hold and hold on for more then hour wasting my call minutes and then the call suddenly gets dropped! I need someone from debt busters to contact me urgently to assist with my clearance certificate and remove the flag from my name!!!! Next step will be the ombudsman.</div>
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.