JG
Jenny G

1 reviews | Active since Feb 2023

28 Feb 2023, 10:22

Trying to get off debt review - IMPOSSIBLE

I have been paying DebtBusters for 5 years now and now that I have requested to be removed off debt review they found more money I owe out of nowhere. Now I wait for them to get my paid up letters which they are in no rush to get. When phoning in you get the run around and again you wait.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Feb 2023, 10:31
Official
Dear Jenny G,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is ***.
 
Regards,
DebtBusters.