1 reviews | Active since Jun 2012
Tread Carefully when dealing with Debbusters
<div>i signed an online application for Debt review last week thursday. On realising that certain details were incorrect and therefore needed to cancel i contacted ++++++ on Friday morning first thing. he said that he understood and would cancel my application immediately. he said he would only send me a letter of cancellation next wednesday, which i don’t understand as to why, i emailed so that he could respond to say he cancelled and three emails later still no response. Now my concern is that he is going foward with the process and this matter gets taken to the magistrates court and i have no way back. I have also contacted the NCR just in case the consultant has not indeed cancelled the application. Legally the detail on the application is incorrect regarding me being married out of community of property so my husband is also meant to have signed the document. When i told ++++++ that he said no it’s fine if it’s incorrect. That on its own is a concern. I am also afraid that Debt busters is going to charge me fees when i cancelled the contract within 14 hours of signing. I also didn’t sign the complete application pack giving power of attorney etc. it was just one digital signature for application. i have tried emailing info@debtbusters and the email is returned .Is this is a ploy by debt busters to charge me fees for sending out letters etc.</div>
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
