RM
Rocsheen M

1 reviews | Active since Sept 2021

23 Sept 2021, 14:39

Totally Mad Customer

I have being under debt review for more 5 years.I recently lost my job.So I took pension to settle my debt.I emailed proof of payments on 10th September 2021 showing all my debts were paid in full.Only to be informed none of the proof of payments were allocated..I was so mad and told a consultant off like a Fishermaj wife.Jist short of saying Flowers.

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Replies (2)
DebtBusters SA
DebtBusters SA's reply23 Sept 2021, 15:12
Official
Dear Rocsheen M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters 
DebtBusters SA
DebtBusters SA's reply23 Sept 2021, 15:15
Official
Dear Rocsheen M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters