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Nicole N

1 reviews | Active since Dec 2015

08 Oct 2020, 12:25

To many slip ups!!

I have been with Debtbusters for almost 3 years now, I guess the aim is to help you consolidate your debt. Firstly 2 off my accounts was never included in the initial arrangement, after some months I would get a call from Foschini or Homechoice saying they never received payment. Now, Mildays is contacting me for an outstanding amount as they have not received payment since March on the account.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Oct 2020, 12:27
Official
 Dear Veronica B

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters