RL
Rendani L

1 reviews | Active since Aug 2015

19 May 2023, 11:23

They won't help you they will dig you into a bigger grave than you already are in.

Do not trust this people they will get you into more debt than you already are they are very much unprofessional and they think they are above the South African law system. I once wanted to use their services but once I realized that they are digging me into a deeper pit than I already was I asked them to voluntary cancel my application which they later did not. They than issued me with a letter 2 months after I had request them to cancel but they claim that I was no coperating with them in the letter. They than went ahead and listed my name as under debt review and they refuse to take my name off they want me to run around like a headless chicken looking for paid up letters of accounts that I don't even remember.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply19 May 2023, 11:27
Official
Dear Rendani,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.