They will make your situation much worse, stay away!

I never complain unless I have really been treated poorly. Please let me save you from a similar experience.

Debtbusters SA will sign you up and take your money very quickly and that's where the service ends. I have had the worst experience of my life dealing with them and have been caused so much stress, anger and pain. You think they are here to help in a time of great need and you will get out of your financial problems with experienced help but nothing has been further from the truth for me.

I signed up with Debtbusters in January this year after deciding I just couldn't make the large payments for my car and credit card as I just wasn't earning enough. I owed R100k on my credit card and R322k on my car. Total debt R422k.

Debtbusters began negotiating and advised that they need me to pay R8200 after agreeing that I would pay would pay R7600 per month. I agreed even though I couldn't really afford it. They said that my creditors had waivered the interest in lieu of the increased payment so I thought I better do everything I can to pay. So total owed on my car was now R244k for which I was very grateful.

I had a car accident on the 8th of February and the car was written off.Outsurance paid out R218k to MFC to whom I owed the money.

I am a sales rep and I need a car to earn money. I can't get credit due to the debt counseling process and I don't have any money to buy cash. So I urgently contact Debtbusters, after about five phone calls waiting on hold for more than 45 minutes each time, sending multiple emails I finally get hold of the person handling my case. She tells me there is nothing she can do to help me. I stress that we need to allocate the payment from Outsurance so that I can get a reduced monthly payment so I can try buy a car before I lode my job.

It has has been two months now and Debtbusters has not paid a single creditor, has R23500 of my money. Says I still owe the full amount without taking off the payment to MFC. MFC has acknowledged the payment already a month ago but have now decided to add the interest back. I have advised them of this via email as they don't take my calls.

Everything is going wrong and I have notified and kept Debtbusters up to date. I have written many more emails to try and get help but to no avail, so I have been left to complain here. I have advised them to contact me again with the threat of canceling the debit order, I wonder if that or this will finally get their attention.