AQ
Angie Q

1 reviews | Active since Apr 2022

12 Apr 2022, 14:49

They took more than the agreed amount!

Only my second month and the took R1400 more or less, extra. They admitted the mistake. Told me they would reverse it. It is now 8 days since and no one can help and no one responds to my queries for updates. People go under bet review when money is VERY tight. So that R1400 +- is a lot of money to me and my family

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply12 Apr 2022, 14:52
Official
Dear Pia-angela Q

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters. 
DebtBusters SA
DebtBusters SA's reply12 Apr 2022, 14:53
Official
 Dear Pia-angela Q
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.