PMp
Phumelela Mazibuko phumi.mazi

1 reviews | Active since Feb 2022

26 Feb 2022, 09:34

They are not accessible on all the office numbers they have

They are not accessible on all the office numbers they have. They do that on purpose to avoid customers complaining about their bad service. When you give them an instruction they don’t honor it and do what you asked them to do. They don’t reply their emails even when you write to them. After getting business from you they run away after that. Very bad customer service!

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Feb 2022, 07:58
Official
Dear Phumelela M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.