PM
Petunia M
1 reviews | Active since Oct 2017
15 Jul 2021, 10:37
They are delaying to send a certified copy of the clearance certificate to Compuscan
They are delaying to send a certified copy of the clearance certificate to Compuscan.I have phoned and sent numerous emails but still. I would never advise my family and friends to use their services.They have failed me dismally. I must say there are some consultants who are professional and have assisted me up to this far.
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Replies (2)
DebtBusters SA's replyOfficial
15 Jul 2021, 10:42Dear Petunia M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply15 Jul 2021, 10:42
Official
Dear Petunia M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
PM
Petunia M's updateReviewer Update
15 Jul 2021, 13:05Good Day
I will await the call.Although I must say this ,I have been on many occassions promised that customer service consultants will contact me,but that only happened after I had phoned and sent numerous emails.I inderstand the frustration of some individuals who do not have access to emails.I can imagine how costly it is for them to continuously make those phone calls to çsu@debtbusters for their queries to be resolved.
I will await the call.Although I must say this ,I have been on many occassions promised that customer service consultants will contact me,but that only happened after I had phoned and sent numerous emails.I inderstand the frustration of some individuals who do not have access to emails.I can imagine how costly it is for them to continuously make those phone calls to çsu@debtbusters for their queries to be resolved.
PM
Petunia M's update15 Jul 2021, 13:05
Reviewer Update
Good Day
I will await the call.Although I must say this ,I have been on many occassions promised that customer service consultants will contact me,but that only happened after I had phoned and sent numerous emails.I inderstand the frustration of some individuals who do not have access to emails.I can imagine how costly it is for them to continuously make those phone calls to çsu@debtbusters for their queries to be resolved.
I will await the call.Although I must say this ,I have been on many occassions promised that customer service consultants will contact me,but that only happened after I had phoned and sent numerous emails.I inderstand the frustration of some individuals who do not have access to emails.I can imagine how costly it is for them to continuously make those phone calls to çsu@debtbusters for their queries to be resolved.