ZM
Zunaid M

1 reviews | Active since Feb 2023

31 Aug 2023, 06:58

These people just ignore you

I was told that the payment I made was going to be refunded so that I can pay the creditor directly. Its been almost a week and no one ever gets back to you no one responds.

I want my refund so that I can make payment to my creditors provider.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply31 Aug 2023, 07:54
Official
Dear Zunaid,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.