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Conrad H

1 reviews | Active since Nov 2015

16 Nov 2015, 12:09

The first company I have ever complimented

I started debt counselling with Debtbusters a few months ago and from the start my case was handled with sensitivity, respect and efficiency. Initially I communicated with Max, when my counselor changed I was given a call personally and informed of it. On Friday, when I could not get hold of my counselor, I was offered assistance by the first person to answer their call line. This morning I sent them information to update and requested a rental letter, asking them to please handle it as soon as possible due to a cut-off period on my rental letter submission. It is now 5 hours later and I have my information updated and my rental letter. Excellent service. This has really been a pleasant journey so far with Debtbusters.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply23 Jan 2017, 12:51
Official

Dear Conrad,

We thank you for your positive feedback, client satisfaction through the sensitive process of debt counselling is the ultimate objective of everyone at DebtBusters. Thank you for placing your trust in us and allowing us to help you on this journey.

Once again we appreciate your positive feedback and look forward to continuously serving you.

Regards,

Debtbusters