TERRIBLE SERVICE & REALLY DISAPPOINTING / SHOCKING WAY THEY HANDLE THEIR CUSTOMERS

I religiously paid my monthly installments for 5 years, never being late or missing a payment. When it started coming to the end of the process I had endless issues. They paid accounts that were already paid up, took forever to get refunds, reduced my installment and stretched out the process for longer than it should have taken to complete. Then took a debit order when all my accounts were finished which then took months to refund. Over 3 months after that incorrect debit order i am still waiting for parts of my refund. Also when i contacted them to find out if they can assist as some service providers have not updated my details with the credit bureaus, I was told they are finished with their process and should contact the NCR myself. They were happy to take a monthly fee honestly not doing much, if i didnt request updates on balances or query certain credits through the process it would have taken even longer. Then you can log a query and it never gets answered all you get is an email stating the matter has been closed as they say it is resolved. You never get feedback and their consultants always promise to get back to you but guess hat happens ... NOTHING. Glad i am complete with the process but i will NEVER recommend this company to anyone ever. Go to another company i am sure there must be some that value their customers and will actually offer client service, any service would be a step up from this company. TRULY DISAPPOINTED, it was hard enough having to go under debt review but working with Debtbusters made it even worse. (Wish i could give less than a star or negative stars)