ET
Emerentia T

1 reviews | Active since Feb 2019

05 Oct 2023, 10:46

TERRIBLE SERVICE

WHY??? Why must we complain. Why can't they just do their job and respond to email. Call their clients and sort out the issue. Even the Manager ignores emails. Why must there be issues in the first place? CALL YOUR CLIENTS BACK!!!! FIX THE ISSUE THAT WAS COMPAINED ABOUT. Reading through these review everyone seems to be having a problem!!!!!

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Replies (2)
DebtBusters SA
DebtBusters SA's reply05 Oct 2023, 10:47
Official
Dear Emerentia T,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
ET
Emerentia T's update05 Oct 2023, 10:50
Reviewer Update
This is the most useless response. CALL ME BACK. REPLY TO MY EMAILS.
You reply this on every complaint!!!! - JUST TERRIBLE