CB
Charissa B

1 reviews | Active since Feb 2015

25 Aug 2020, 13:08

Terrible service

I am done waiting

I get it you blocked me on Facebook, but does that mean that my every request must be ignored, I been sending request since 21st,please rather give me the wesbank details I will rather pay creditor myself What's app is horrible u got to beg them I cant call when I ask my husband to call they say what app i must use

The dam twitter also doesnt give feed Ticket ID:***_Ticket Received - Blocked Facebook Ticket ID:***_Ticket Received - Smartcents - Complaint Resolution Ticket ID:***_Ticket Received - Smartcents - Payment and Debit Order Query

The what's app service is so bad they tell u to contact wesbank yourself for details imagine They also dont understand what saying

And forever they got a story lying that a consultant will call you ,

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply25 Aug 2020, 13:26
Official
Dear Charissa 
 
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters