Terrible Service
<p>About 3 weeks ago I requested a Form W from Debtbusters, everytime you call you speak to a different consultant and you are given a different story. I spoke to a consultant on the 30th November 2016 and she provided me with a ticket number 19943 and she confirmed that the consultant dealing with my case will call me back. I am still waiting for the call.</p>
Dear Nazreen,
On behalf of everyone at Debtbusters, we would like to apologize for the trouble you had experienced with us recently. This comes as a surprise, given the attention we devote to every client interaction.
We have taken many steps to narrow down the causes of this mistake and found out that we experienced a balcklog in processing of the requested forms .In an attempt to rectify this problem we have since processed your form and will be communicated to the credit providers shortly.We hope this adjustment fulfills your expectations and demonstrates how important you and every single client is to us.
Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issues from happening again.
Kind Regards,
Debtbusters
Dear Nazreen,
On behalf of everyone at Debtbusters, we would like to apologize for the trouble you had experienced with us recently. This comes as a surprise, given the attention we devote to every client interaction.
We have taken many steps to narrow down the causes of this mistake and found out that we experienced a balcklog in processing of the requested forms .In an attempt to rectify this problem we have since processed your form and will be communicated to the credit providers shortly.We hope this adjustment fulfills your expectations and demonstrates how important you and every single client is to us.
Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issues from happening again.
Kind Regards,
Debtbusters