Terrible customer service

If you ever need help with your debt! These are not the people to go with! When signing up everything is smooth sailing till you need to contact them for help or clarification on your accounts. Their customer service is horrible! You get put on hold for 30/45 minutes and then someone just disconnects the call!

I don’t understand why South African service providers don’t value their customers! I was advised to pay the amount to a bank account provided by them! And they paid themselves first! And not my accounts! I was advised to only pay the amount remaining of the last account! But now I keep getting sms’s And when I try to call! I keep being told a Phelokazi is handling my clearance or a Nomthandazo! I’ve sent several emails! But no response! I won’t even bother calling because that’s no help either!