Terrible Customer service!!!

<p>Good day</p> <p> </p> <p>I will not recommend anyone to trust their finances with this company. </p> <p>My husband has been a customer with Debt Busters for over a year now. A couple of months ago there was a problem with the debit order at the bank and it was accidentally cancelled. My husband then proceeded to contact His Debt buster agent to reschedule the debit order asap!</p> <p>He was informed that he must make a manual payment in order to reschedule the monthly debit order. He made the manual payment, he sent in the proof of payment and contacted the agent again. First there was no record on their side of the email with attached proof of payment. We proceeded to email ot AGAIN, phoned the agent countless times and EVENTUALLY The agent informed him that te debit order will be reinstated.</p> <p>It has been 4 -5months now and NO DEBIT ORDER!!! He has since made more manual payments but it has gotten to such a point that his Creditors have now handed him over and according to the bank he is no longer covered on DebtReview?</p> <p>Is this the type of service you offer??ZERO communication with your customers! Zero customer service!</p> <p> After months of paying debt busters we are now in deeper financial trouble than before? I am EXTREMELY ANGRY at the LACK OF SERVICE THAT WE HAVE RECEIVED FROM DEBT BUSTERS!!! We have phoned, emailed and spoken to various different consultants, but to no avail. No one seems to be able to assist us? We have been making payments, sending emails and staying on hold to be able to sort this out? What has Debt busters done to resolve this? NOTHING.</p> <p> Rest assured we will NOT let this go</p> <p> </p>