MS
Mathapelo S

1 reviews | Active since May 2019

08 Dec 2021, 09:10

Terrible customer service

At the beginning they’re customer service is excellent. Now I can’t seem to get a hold of anyone to assist me with an URGENT matter. So frustrating

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Dec 2021, 09:14
Official
Dear Mathapelo S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters