CB
Cornelius B

1 reviews | Active since Oct 2021

13 Oct 2021, 08:08

Terrible

Cancelled our Debt Review without proper communication. A terrible struggle to get information out of them. Calls are dropped when they call you. They are super slow in reverting back, truly unprofessional. Wish I never used Debt Busters as a tool to manage my debt.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply13 Oct 2021, 08:13
Official
Dear  Cornelius B

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters