nB
nelia B

1 reviews | Active since Nov 2015

14 Apr 2023, 16:03

Super unsatisfied

Please do not waste 5 years like I did on debt counseling, paying and suffering just to find out that credit providers have not received payments for the 5years!!!You were paying!! I'm very disappointed and I will not pay my reversed debit order for what? A service that was not provided properly? Money that went just nowhere?? For 5years?and then they leave you flagged beacuse you don't want to pay anymore beacuse they did not meet the agreement. Now I sit with a bigger mess than 5years ago. Thanks for nothing!!

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply14 Apr 2023, 16:33
Official
Dear Nelia, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters
 

Best regards,

nB
nelia B's update20 Aug 2024, 11:25
Reviewer Update
Thank goodness i found meerkat that assisted me swiftly in sorting out the mess your company made, they could not find any details of a standarbank account even under the account number meaning i was paying something i shouldn't have. I will never suggest your services to anyone ever your company is dishonest and greedy and you have the worst service ever.