M
Marius

1 reviews | Active since Sept 2023

28 Sept 2023, 21:25

Struggle toe get customer service

It's been a week now trying to get to the right person for help there is more than 5 emails I must use I send mails to all of them and still no reply I phoned more than 6 times for hulp on my account and still no one can help me give me email on email address phone number that don't Pic up this is poor customer service

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply29 Sept 2023, 08:14
Official
Dear Marius,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.

Best regards,