MB
Maruping B

1 reviews | Active since May 2022

21 Dec 2022, 16:49

Stressful debt busters

Debt busters are not helpful at all, they made a short payment on my accounts and they never told me about it, now I'm been called by the credit provider because of this. When I call them now they say I should contact Absa and arrange to pay a short payment that was made by them without informing me in the first place. Almost all their agents are rude and useless.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply22 Dec 2022, 08:36
Official
Dear Maruping B, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards