lB
lizette B

1 reviews | Active since Oct 2011

18 Nov 2024, 10:20

Stopping smsing and phoning me

For months now you sending me SMSes to a Maklase, I am not Maklase, I keep blocking the numbers, you keep phoning me, I keep blocking but you still phone, I have spoken to 4 of your consultants and informed them to remove me off your database but yet you still proceed in contacting me I AM NOT MAKLASE, if you do not remove me off your database I will have legal action taken against you

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply18 Nov 2024, 10:21
Official
Dear Lizette,
 
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.