SM
Stella M
1 reviews | Active since May 2016
24 Oct 2022, 16:25
Still zero response
Since you're choosing to still ignore my emails after a whole two months, including the three emails informing you that I've been retrenched, I'm adding it here again and keeping all communication as proof that you have been informed.
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Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
25 Oct 2022, 08:06Dear Stella M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Best regards,
DebtBusters SA's reply25 Oct 2022, 08:06
Official
Dear Stella M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Best regards,
SM
Stella M's updateReviewer Update
01 Nov 2022, 09:01You can stop trying to call me now, because I knew you would only bother to call after the debit order bounced. I have already let you know on multiple occasions that I have been retrenched, and I have sent through the proof as well. My retrenchment letter has also been sent to FNB and the NCR. There is also still an active case against you at the NCR.
Also, you can definitely remove my details from your system, because when I do find work again, I will be paying FNB myself to ensure that things actually get paid!
Also, you can definitely remove my details from your system, because when I do find work again, I will be paying FNB myself to ensure that things actually get paid!
SM
Stella M's update01 Nov 2022, 09:01
Reviewer Update
You can stop trying to call me now, because I knew you would only bother to call after the debit order bounced. I have already let you know on multiple occasions that I have been retrenched, and I have sent through the proof as well. My retrenchment letter has also been sent to FNB and the NCR. There is also still an active case against you at the NCR.
Also, you can definitely remove my details from your system, because when I do find work again, I will be paying FNB myself to ensure that things actually get paid!
Also, you can definitely remove my details from your system, because when I do find work again, I will be paying FNB myself to ensure that things actually get paid!