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ncumisa J

1 reviews | Active since Oct 2017

07 Dec 2017, 14:48

still waiting for respond for my clearance certificate

I am literally so sick and tired of calling Debt busters (Zeph walters) I have paid up all my debt, i sent all my paid, i have made an effort to send them all to Zeph i have asked him on the email to please confirm if all is order for me to get my clearance certificate, he is not responding to my emails or calls, if someone can please do a damn job and reply to my, it took me years to finish my debt now i cannot simple get the damn certificate, Zeph i dont know if i should do something in order for you to please answer my calls or emails, SUCH POOR SERVICE

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Replies (1)
DebtBusters SA
DebtBusters SA's reply07 Dec 2017, 15:03
Official

Dear ***,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Thank you,

Debtbusters