Still Under Debt Review after 2 Years of 'Clearance'

I was on your program a few years ago and about 3 weeks ago, I went to the bank for something unrelated only to be told by the consultant that my profile is still showing as 'Under Debt Review'

I then phoned to enquire and was told by the consultant that on the system it shows that I am registered with another company named Ulwembu, She then proceeded to give me the other company's details and contact number - This was the FIRST time in my life that I have heard of this company.

When I phoned the company in question, they explained to me that I was not the first person to call them as there was an error with NCR with people showing as being registered with them ( Ulwembu)

They explained that Debt busters should call Ulwembu in order for them to correctly re-submit my clearance to the NCR.

I then, phoned Debt Busters again and explained the above....I heard nothing from them for about week, after which I phoned them to follow up. The lady then checked on the system and said that I was NOT registered with another debt review company, but that she would resubmit my clearance letter to all the credit providers. The following day, I received an email from the original consultant ( Zanda) stating that the system shows that I am registered with Ulwembu.

I am now caught up in between these two companies and I WILL NOT give my details to another company so they can clear my name because I have NEVER registered with them or even know who they are.

Now, given that I have only ever registered for debt review once in my whole life with Debt Busters and I have NEVER heard of Ulwembu, I do expect that Debt Busters should contact Ulwembu in order to clear my name.

I find the fact that I have to continue phoning and enquiring highly unexpectable and every time I call Debt Busters, I am told a different story .....depending on who the consultant is....this is completely unprofessional.

As YOUR former client I expect YOU to sort this out and email me with confirmation from NCR that my name has been cleared with ALL credit providers..