Stay away from Debtbusters

My husband and I have been under joint voluntary Debt Review in excess of 3 years. The stress of being in financial despair was taking its toll on us. We did a little research and found Debtbusters to be an award winning Debt Counselor. Our initial contact with them was awesome. A few years down the line and little by little we have completely lost faith in them. Part of the reason that one approaches a Debt Counselor is to remove the stress of continuous threatening calls/emails. Debtbusters seem unable to manage our Debt. They cannot keep track of payments, both incoming and outgoing and then have the audacity to set their attorneys onto us when in fact payments made to them have been made BEFORE the due date. Customer Care are unable to resolve any issues. Every month it's the same drama, same threats. Creditors call us as they have no joy with our DC. It is frustrating to say the least. I have no idea why we are paying them fees to handle our debt? Think very carefully before using them. We are completely disappointed and angry and have ZERO peace of mind. Clearly they have grown far too big to actually take care of their clients.