1 reviews | Active since Feb 2024
Stay Away.
I strongly caution against engaging with Debtbuster SA, as my experience with them has been profoundly disappointing and marked by a lack of transparency. Initially, I was advised that all my debt would be included in the review process. However, it has become evident that certain payments were excluded without adequate effort to engage with the relevant credit providers, rendering the entire debt review process ineffective.
Furthermore, the need to continuously prompt them to fulfill their responsibilities is deeply concerning. Their failure to adhere to promised timelines and their lack of proactive communication necessitate constant follow-up from clients, which is unacceptable.
Adding to the frustration, they have mishandled accounts following the initiation of the debt review process. They have provided inaccurate information regarding payment amounts, resulting in discrepancies that could lead to termination of agreements by some credit providers. Their failure to update their systems accordingly is wholly negligent and has placed clients in precarious situations.
In light of these issues, I strongly advise against entrusting Debtbuster SA with any debt review matters. Their practices not only undermine the integrity of the process but also pose significant risks to clients' financial well-being.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
