JP
Jean P

1 reviews | Active since Mar 2020

13 Oct 2023, 13:00

DebtBusters SA

<div>Absolutely terrible service - I have been following up for weeks on my remaining balance only to be told it has been extended by 6 months. My negotiator +++++ has been completely AWOL and of no help at all. Pathetic excuse of a company.</div>

0
Replies (5)
DebtBusters SA
DebtBusters SA's reply13 Oct 2023, 13:05
Official
Dear  Jean P, 

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
DebtBusters SA
DebtBusters SA's reply13 Oct 2023, 13:08
Official
Dear  Jean P, 

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
JP
Jean P's update13 Oct 2023, 13:10
Reviewer Update
Unacceptable
JP
Jean P's update13 Oct 2023, 13:11
Reviewer Update
This is just a generic response to people’s complaints . Another reason why it is so pathetic
DebtBusters SA
DebtBusters SA's reply13 Oct 2023, 14:37
Official
Dear Jean P, 
 
Kindly note that we regard your query with the utmost of importance and have already assigned it to our Specialist Team who will contact you within the next 24 business hours. 
We appreciate your patience. 
 
Best regards,
DebtBusters.