VB
Vuyiswa B

1 reviews | Active since Jan 2018

21 Jun 2022, 17:13

Shocking Customer Service

I am still shocked by the attitude given to me by Asipe Peters after canceling to be reviewed by DebtBusters...you would swear that I had offended her personally. Truly appalling to say the least that contacting DebtBusters thereafter was just horrific for me.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply21 Jun 2022, 17:17
Official
Dear Vuyiswa B, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters