SM
Sewela M

1 reviews | Active since May 2022

13 May 2022, 13:38

SEWELA

am so disappointed with services from DebtBusters SA, In Jan 2022 I settle my account ( std acc) with DebtBusters SA, till today 13 may 2022 am still receiving statment from std showing that i owe them. I have been requesting paid up letter from DebtBusters SA. no reply every time promise promise. I want to know if . I WANT TO KNOW IF I WAS JUST WAITING MY TIME TO SETTLE MY ACCOUNT WITH YOU. NOW I JUST PREFER TO PAY UNTIL FINISH YOU DONT HAVE TO DO ENDLESS EMAILS AND CALLS. I regret knowing this company.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply13 May 2022, 14:15
Official
 Dear Sewela M,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters 

Best regards,