SM
Siphokazi M

1 reviews | Active since Oct 2016

18 Nov 2021, 16:33

Settlements

Dear HelloPetter

Debtbusters have handled my debt so well and I am very grateful. When you are new and call them you are attended immediately, but when you want to leave it's a headache. It's like they don't want to let you go.

Their service was very good for me, but I want to go. Let me free.

Ellen does not give me any updates. It's almost two weeks now and I do not want any debit order going off my account anymore

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply19 Nov 2021, 08:21
Official
 Dear Siphokazi M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters 

Best regards,