MJ
Moegamad J

1 reviews | Active since Mar 2025

04 Sept 2026, 08:39

Settlements

Overall experience was quite smooth from inception, from a little less than 4 years ago. Amanda handled my portfolio for settlement very well

There were times where communication alignment was off (determining if paying all outstanding debt can be done by myself or via Debtbusters, receiving an update 5 - 7 working days on the progress of settlements and ended up having to follow up myself), hence no 5 star rating.

Overall, communication to their clients could be improved based on my own experience however I'd still recommend Debtbusters to anyone

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Replies (1)
DebtBusters SA
DebtBusters SA's reply04 Sept 2026, 09:51
Official
Dear Moegamad,

Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the communication aspects of our service. It is our aim to provide a seamless experience for all our clients, and we apologise for any areas where we may have fallen short.

Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

Kind regards,
The DebtBusters Team