MC
Mathuto C

1 reviews | Active since May 2019

05 Apr 2023, 15:20

Seeking for assistance

I have been trying to get this company to work with me by removing my name from debt review but with no success. I called there several times using my cell phone instead I am being put on hold till I run out of airtime. If someone answers me I am being transferred to the whole switch board I want the invoice only so I can pay and they change my status but I'm not sure whether I will ever get help.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply05 Apr 2023, 15:32
Official
Dear Mathuto C

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters